At Arabian Collection, we strive to provide the best shopping experience. If you’re not completely satisfied with your purchase, please review our Exchange & Return Policy below.

Return Eligibility

• Returns can be requested within 7 days of receiving your order.
• The product must be unused, unwashed, undamaged, and in its original condition with all tags and packaging intact.
• Products that are used, washed, altered, or damaged by the customer are not eligible for return.

Exchange Policy

• We offer exchanges for size, damaged, defective, or incorrect products.
• Exchange requests must be made within 7 days of delivery.
• Exchanges are subject to product availability. If the requested item is unavailable, we may offer a refund or store credit.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Products purchased during clearance or special sale offers.
• Gift cards and promotional items.
• Products damaged due to misuse or improper care.

Refund Process

• After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5–7 business days to the original payment method.
• For Cash on Delivery (COD) orders, refunds will be transferred via bank account or UPI after verification.

Return Shipping

• If you receive a damaged, defective, or incorrect item, Arabian Collection will bear the return shipping cost.
• For returns due to personal preference (such as size or change of mind), return shipping charges may apply.

Order Cancellation

• Orders can be cancelled before they are shipped.
• Once an order has been dispatched, it cannot be cancelled. However, you may request a return after delivery if it meets our return eligibility criteria.