Thank you for shopping with Arabian Collection. We are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 24–48 hours after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Charges

• Free Shipping on all prepaid orders above ₹999.
• A flat shipping charge of ₹99 applies to prepaid orders below ₹999.
• Cash on Delivery (COD) may be available for selected locations and may include additional charges.

Delivery Time

• Standard delivery takes 4–7 business days, depending on your location.
• Delivery to remote areas may take slightly longer.

Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS and email (if provided).
• You can use the tracking details to monitor your shipment.

Delivery Attempts

• Our courier partner will make delivery attempts at your shipping address.
• If delivery cannot be completed due to an incorrect address or unavailability of the recipient, additional shipping charges may apply for re-delivery.

Delays

Delivery timelines may be affected by:

• Weather conditions
• Public holidays
• Natural disasters
• Courier or transportation delays
• Other unforeseen circumstances

Damaged or Missing Orders

If you receive a damaged package or if your order is incomplete, please contact us within 48 hours of delivery with your order number and clear photos (if applicable).